FAQ
JEWELRY
Is the jewelry 100% solid gold or gold-plated?
We offer both 100% 18k/14k solid gold and 18k/14k gold finished jewelry. Our products are made out of the highest quality materials, including Brass, 925 sterling silver and then finished 5 times in gold with unique craftsmanship.
Are the stones real diamonds?
Our main stone type is Cubic Zirconia Stones, which is an excellent alternative to natural gemstones because it is more scratch-resistant for everyday wear.
Will this jewelry turn my skin green?
No, our jewelry will never turn your skin green. We have 5 times 18K/14k gold finish, and it will last for several years. The quality has been verified by International Institution SGS.
Can I take a shower with this without fading? does It change color?
Every piece of jewelry deserves to be carefully maintained, which requires us to avoid wearing jewelry under some harsh conditions. Such as bathing / swimming / sports. Therefore, we do not recommend wearing jewelry when taking a bath.
How should I store/protect my jewelry?
Jewelry should be kept dry. If your jewelry is not used frequently, keep it stored in the provided dust bag. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area. Avoid storing the jewelry with rubber products. Always remove your jewelry when applying colognes, perfumes or other chemical products.
ORDERS & PAYMENT
What are the steps for placing custom orders?
We offers customized designs ranging from numbers, letters, symbols, and logos. Any personalized pendant you want, we can craft for you, free mock up design ! All custom orders will be S925 silver ,Brass,or Solid gold. If you can image it, we can create it. Please contact If you have further questions.
How do you secure my payment information?
We take security very seriously and do not process any of your payment information ourselves.
SHIPPING
How long until I receive my jewelry?
Delivery Time= Processing Time + Shipping Time
Processing time differs from product to product. Some popular styles can be shipped out within 12-3 days, while engraved or custom orders may take up to 10-15 business days. Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.